SmarGrid is committed to protecting your privacy. This privacy statement explains data collection and use practices of the quest.smar.in site (the “Site”) hosted by SmarGrid; it does not apply to other online or offline SmarGrid sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

We will ask you when we need information that personally identifies you or allows us to contact you. The personal information we collect may include name, email address, location, occupation, interests, birth date, web address, blog address, and password for the site.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used for the operation and improvement of the Site.

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, SmarGrid may use personal information to provide you with more effective customer service, to improve the Site and any related SmarGrid products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other SmarGrid products and services, and/or share information with SmarGrid partners so they may send you information about their products and services.

Microsoft may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on SmarGrid or the Site; (b) protect and defend the rights or property of SmarGrid and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of SmarGrid employees or agents, users of SmarGrid products or services, or members of the public.

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of SmarGrid and its controlled subsidiaries and affiliates without your permission.

Your personal information can be changed and/or removed at any time by logging into the site and updating your profile. All email communication from the site includes an unsubscribe link in the footer of the email.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to SmarGrid in the context of other, separately operated, SmarGrid products or services.

Customer information is collected by SmarGrid. You can review and edit the personal information you provided at this Site by editing your profile. You can also contact us through http://quest.smar.in/questroom/Contact.aspx link

SmarGrid is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

SmarGrid welcomes your comments regarding this privacy statement. If you believe that Microsoft has not adhered to this privacy statement, please contact us at http://quest.smar.in/questroom/Contact.aspx and we will use commercially reasonable efforts to promptly determine and remedy the problem.